Opportunity Information: Apply for DOS NBO PCO FY22 006

The U.S. Department of State, through the U.S. Mission to Kenya and PEPFAR Kenya, released a grant opportunity focused on improving the quality of HIV-related services by strengthening community oversight and routine feedback loops at PEPFAR-supported health facilities. The funding opportunity, titled "Community Led Monitoring - Routine Data Collection and Provider feedback at PEPFAR supported sites" (Funding Opportunity Number: DOS NBO PCO FY22 006), is part of a broader Community Led Monitoring (CLM) effort intended to help Kenya move closer to HIV epidemic control by systematically capturing what patients and frontline health workers experience in real clinic settings, then using that information to drive practical improvements.

The overall CLM program is described as having three connected components. First is a national or multi-stakeholder CLM Coordination Mechanism that brings together civil society organizations, Government of Kenya actors, County Health Management Teams, NASCOP, the Global Fund, faith-based organizations, private sector representatives, and PEPFAR Kenya. This coordinating body is expected to meet monthly and review community-generated feedback alongside other established performance and quality data sources, such as Data Quality Assessments, Service Quality Assessments, Monitoring, Evaluation, and Reporting data, and SIMS findings. The goal is to identify barriers and enablers affecting access and quality of services from the client perspective, and to ensure that feedback leads to action rather than sitting in reports.

The specific solicitation, however, is for Component 2: routine collection of patient and provider feedback. Under this component, PEPFAR Kenya plans to award grants to local civil society organizations to carry out ongoing, facility-level data collection from both patients (service users) and clinical staff (service providers) at PEPFAR-supported sites. The information collected is meant to reflect real experiences of care and service delivery, using both scaled questions (for example, ratings) and open-ended questions (narrative feedback). The exact topics and observation areas are not left entirely to each applicant; instead, they are expected to align with programmatic themes set through the CLM Coordination Mechanism, helping ensure the data speaks to priority quality and access issues PEPFAR and partners are trying to solve.

A key feature of this opportunity is that collected feedback must be entered into an anonymized data platform that is intended to be publicly accessible. In practice, this means the CSOs supported under Component 2 are not just gathering stories and perceptions; they are expected to use agreed tools and workflows to feed standardized, de-identified information into a shared system that can be reviewed and compared over time. This is designed to promote transparency, encourage routine problem-solving, and enable the coordination mechanism and other stakeholders to see patterns across facilities and counties.

Geographically, the NOFO targets seven counties: Nairobi, Kisumu, Mombasa, Nakuru, Narok, Samburu, and Turkana. Applicants are allowed to propose work in as few as one county or as many as all seven, which implies flexibility for both smaller local organizations with deep county presence and larger CSOs with multi-county reach. Regardless of the coverage area, the implementing organization is expected to coordinate locally, including working with county-based CSOs or individuals, to set up a practical schedule for repeated data collection at supported facilities.

Deliverables and responsibilities are clearly oriented around routine operations rather than one-off assessments. Successful applicants must (1) conduct regular collection of patient and provider feedback tied to the agreed themes, (2) collaborate locally to establish and run a consistent data collection schedule and use appropriate tools that connect to the web-based platform, and (3) enter the results into the anonymized platform. In addition, each grantee must submit a monthly report to the CLM Coordination Mechanism that covers these activities, effectively creating a standing feedback-and-review cycle where findings can be discussed, validated, and translated into follow-up actions.

From a funding and administrative standpoint, this is a grant (Funding Instrument Type: Grant) categorized under health activities (Funding Activity Category: Health) with CFDA 19.029. The award ceiling is listed as $100,000, with an expected total of seven awards, aligning closely with the seven focus counties and suggesting the program may fund one primary implementer per county, though the solicitation allows proposals spanning multiple counties. The opportunity was created on August 22, 2022, with an original closing date of September 30, 2022. Eligibility is broadly indicated as "Others" with additional clarification expected in the full eligibility text, but the narrative makes clear the primary intended applicants are local civil society organizations.

In plain terms, this grant opportunity is about paying local CSOs to run an ongoing, structured listening system at HIV service delivery points supported by PEPFAR in select Kenyan counties. The work centers on gathering routine feedback from patients and healthcare workers, protecting identities through anonymization, uploading results into a public-facing platform, and reporting monthly so a national stakeholder group can spot service quality problems early, understand what communities are actually experiencing, and push for targeted improvements at facility and county levels.

  • The Department of State, U.S. Mission to Kenya in the health sector is offering a public funding opportunity titled "Community Led Monitoring -Routine Data Collection and Provider feedback at PEPFAR supported sites" and is now available to receive applicants.
  • Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 19.029.
  • This funding opportunity was created on Aug 22, 2022.
  • Applicants must submit their applications by Sep 30, 2022. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
  • Each selected applicant is eligible to receive up to $100,000.00 in funding.
  • The number of recipients for this funding is limited to 7 candidate(s).
  • Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
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